Leading People Inclusively

This online course from BESA Academy discusses how to be an inclusive leader, the differences between leadership and management, and how to prevent your staff from feeling excluded. The course covers what it means to lead people inclusively, understanding ourselves to understand others, recognising biases, techniques for developing personal skills, and influencing your organisation's development towards greater inclusion.

This course is free of charge. Download your certificate on completion.

What You Will Learn

This 30-minute course covers:

• What it means to lead people inclusively
• The difference between leadership and management
• How it feels to be excluded
• Understanding ourselves to understand others
• Recognising biases
• Techniques for developing personal skills
• Influencing your organisation's development

Who Should Take This Course?

This course is suitable for managers and team leaders responsible for leading people, senior leaders and directors setting organisational culture, project managers and supervisors, anyone in a leadership role who wants to be more inclusive, construction and building services professionals who want to create inclusive teams, and organisations committed to developing inclusive leadership capabilities.

Why Inclusive Leadership Matters

Inclusive leadership is essential for creating workplaces where everyone feels valued, respected, and able to contribute fully. Exclusive leadership practices, whether intentional or unintentional, can lead to disengagement, poor retention, reduced innovation, and missed opportunities to benefit from diverse perspectives. Leaders who understand how it feels to be excluded, recognise their own biases, and actively work to include everyone create stronger, more engaged, and more productive teams.

Understanding the difference between leadership and management, knowing what it means to lead inclusively, and developing the personal skills to understand ourselves and others is essential for effective leadership. This course provides practical techniques for becoming a more inclusive leader and influencing your organisation's development towards greater inclusion.

The Benefits of This Course

Completing this course will help you:

• Understand what it means to lead people inclusively
• Recognise the difference between leadership and management
• Appreciate how it feels to be excluded
• Understand yourself better to understand others
• Recognise your own biases and how they affect leadership
• Develop personal skills for inclusive leadership
• Influence your organisation's development towards greater inclusion
• Create more engaged, productive, and diverse teams
• Improve retention and employee satisfaction

Course Format

Duration: 30 minutes
Format: 100% online, self-paced
Certification: Certificate available to download on completion
Cost: Free of charge

Frequently Asked Questions

What is inclusive leadership?
Inclusive leadership means leading in a way that makes people feel valued, respected, heard, and able to contribute fully. It involves recognising differences, reducing exclusion, and creating a team culture where everyone has the opportunity to succeed.

How is leadership different from management?
Management often focuses on planning, organising, and delivering tasks, while leadership is more about setting direction, influencing people, and creating the right culture. Inclusive leadership brings these people-focused skills into everyday decision-making and team relationships.

Why does inclusive leadership matter in the workplace?
Inclusive leadership helps improve employee engagement, trust, collaboration, and retention. It also supports better decision-making by encouraging a wider range of perspectives and helping people feel confident contributing their ideas.

What role does bias play in leadership?
Bias can affect how leaders make decisions, communicate with others, and recognise talent or contribution. Understanding and challenging bias is an important part of becoming a fairer and more inclusive leader.

Who should take this course?
This course is suitable for managers, team leaders, supervisors, senior leaders, and anyone in a role where they influence others and want to create a more inclusive team or workplace culture.

Do I need previous leadership training to take this course?
No. The course is designed to be accessible to both new and experienced leaders. It provides practical guidance for anyone who wants to improve their leadership approach and better support others.

How long does the course take to complete?
The course takes approximately 30 minutes to complete. It is fully online and self-paced, so you can work through it whenever it suits you.

Will I receive a certificate after completing the course?
Yes. After completing the course, you will be able to download a certificate confirming your participation and learning.